Delivery Policy / Payments
1. Delivery Policy
Shipping Costs and Information:
Shipping of the goods is only possible to the countries listed below by default.
You can find the respective shipping costs in the table below.
Shipping costs
The indicated shipping times are guidelines provided by the shipping service providers. We have no influence on the duration of the delivery time after handing over to the shipping service provider. Products are usually handed over to the shipping service provider within 7 days.
I. Shipping within Germany
II. Shipping outside Germany
We deliver worldwide!
The shipping costs to EU countries are a flat rate of 13.99 euros per order. All orders in this shipping rate over 130€ are free of shipping costs.
All countries outside the EU cost a flat rate of 25.99 euros per order. We ship free of charge to all countries in this rate if the minimum order value is over 150€.
For deliveries to countries outside the European Union, additional costs may be incurred in individual cases, which we are not responsible for and which you have to bear. These include, for example, costs for money transfer by credit institutions (e.g., transfer fees, exchange rate fees) or customs duties or taxes (e.g., customs duties). For more information, see, for example, http://ec.europa.eu/taxation_customs/customs/customs_duties/index_en.htm and on import turnover tax under http://auskunft.ezt-online.de/ezto/Welcome.do, and specifically for Switzerland under http://xtares.admin.ch/tares/login/loginFormFiller.do.
Payment Information:You have the following payment options to complete your purchase with us:
1. Payment in Advance
After ordering, you will receive an order confirmation via email. The buyer is requested, when selecting the payment method “Payment in Advance / Bank Deposit,” to transfer the total amount of the order to our bank account within 7 days. You can find the bank details in the lower part of your order confirmation and on your invoice. Please state the order number and your full name as the purpose of use. If this is not done, the purchase contract expires, and the buyer has no further claim to the goods. The items will only be shipped after payment has been received in our account.
2. Paypal
If payment is made using one of the payment methods offered by PayPal, the payment processing is carried out by the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter “PayPal”), subject to the PayPal terms of use, available at https://www.paypal.com/en/webapps/mpp/ua/useragreement-full or – if the customer does not have a PayPal account – subject to the terms for payments without a PayPal account, available at https://www.paypal.com/en/webapps/mpp/ua/privacywax-full.